New SOP for Adobe Connect Support

New SOP for Adobe Connect Support.

Effective August 24, 2011

In order to provide you with the most effective and quickest support service, we have consolidated our support process. Rather than reaching out to your account representative or to a member on the support team, please send all support requests to the email address listed above. A member of our support team will be automatically assigned to your spport need to expedite resolution.

Contract coverage for:

Adobe Connect
Adobe Presenter
Adobe Captivate

For all Adobe Connect, Presenter and Captivate support needs, please complete the PDS support ticket.

Or, if you prefer, you can send your support requests directly to: connectsupport@intesolv.com.

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